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For Treadmill Repairs and ALL Kinds of fitness equipment repairs

Any Make, Any Age, Any Condition!

All UK covered

"It's refreshing to find Engineers who know what they are doing" January 2014

"Excellent customer service, I wish I had come to you first!" September 2013

**FREE!** Technical Advice

Learn how to fix your own equipment in our Technical Academy

Visit our main website www.northwick.eu for latest offers

How to get your machine fixed:

Step 1 - Book an Engineer

Arrange a Diagnosis by using our "Book an Engineer" online form. A callout and diagnosis charge applies depending on where you live. For a comprehensive list of areas covered and the prices for these areas, click here.

Step 2 - We Visit

We will then contact you to arrange for an Engineer to visit to complete the diagnosis at the earliest convenient date. We organise our visits into geographical areas and a visit will typically be scheduled within 7-10 days subject to your availability. For customers who require an urgent visit, there is an upgrade option available to get you to the front of the queue! When booking a call out simply ask for a priority callout (this adds £50+VAT).

Step 3 - We Repair

The repair itself will be charged extra to the diagnosis. If it is possible to repair your machine during the diagnosis visit, we will do so and these type of repairs will typically add £50+VAT.If new parts need to be ordered then we will ask you to pay for the diagnosis and then we will quote you a fixed price for the repair. It may take us a few days to get a fixed price confirmed especially if we need to place enquiries with our suppliers. However, we can normally give you an estimate on the day. If a return visit is needed, you do not pay for another callout!

Other services we offer:-

New machines

Trade in your old machine

Machine Servicing

Getting in touch with us

Go to our main website

Contact us

We look forward to hearing from you!